The Ultimate FTX Claims FAQs

You can access your US-process FTX claim directly through the official Kroll portal at claims.ftx.com.

You can access your Bahamas-process FTX claim through the official PwC digital markets portal at digitalmarketsclaim.pwc.com.

The fifth distribution was made on July 31, 2026. The next distribution date has not been confirmed yet, so make sure your KYC is approved, objections are settled, and tax/distribution provider selections are completed to stay eligible.

Complete all required documents before the next record date so you can be included in a future distribution round. Missing an earlier distribution does not automatically forfeit your claim, but it can delay payment until the next eligible distribution.

The most recent distribution was made on July 31, 2026. After that fifth round, Dotcom Customer Claims (Class 5A) reached a 105% cumulative recovery after a 9% incremental payout; U.S. Customer Claims (Class 5B) reached 105% after a 5% incremental payout; and General Unsecured and Digital Asset Loan Claims (Classes 6A and 6B) reached 103% after a 3% incremental payout. For creditors above $50,000, this meant additional funds were received in the fifth distribution.

Yes, if you were eligible for the July 31, 2026 fifth distribution, your FTX portal or distribution provider should reflect the relevant distribution information. No next distribution date has been confirmed yet.

No. For claims under $50,000, there is no interest and the final amount is fixed at 120.5%.

Check on Kroll website: https://restructuring.ra.kroll.com/ftx/Home-DocketInfo

As per the plan, claims over $50k will be entitled to get up to 144% of their claim value. Interest is currently 0% and is expected to be paid on future distribution dates only after 100% of the face value of the claim has been paid. This is expected to take 2-3 years, dragging until 2027 and potentially beyond. Distributions will likely be every 6 months and the bankruptcy will give out whatever has been unlocked since then.

Potentially yes, but more information will be available in the next court hearing, after the next decision about restricted jurisdictions. This means that you will need to be living in another country, and this should be reflected in your identity documents and proof of address

No, the country of the distribution provider needs to be the same as the KYC.

Get in touch with us at info@paxtibi.xyz and we will be helping you out.

Yes - the same restricted-jurisdiction list that applies to the US process also applies to Bahamas claims.

No. Your claim has been forfeited

If your claim is forfeited or rejected, it means the bankruptcy estate has deemed it no longer valid. This almost always happens because you missed the strict deadlines to submit the claim request or to complete the required document submission (like KYC). The bankruptcy process gives you the right to recover funds, but not the obligation - if you show up late, you lose the claim. You can only raise an objection to the judge if you have a highly valid, documented reason (e.g., severe illness). Simply missing an email or forgetting the deadline is not a valid legal reason to appeal.

A disputed claim means the bankruptcy estate agrees you have a claim, but it is currently on hold for reconciliation. The most common reasons are: 1) A mismatch in the claim amount (e.g., you submitted a claim for $1,000, but the estate's records show $100), or 2) You are currently a resident of a restricted jurisdiction (e.g., Russia, China, Ukraine). Resolving a dispute is a long process that will likely last until the very end of the bankruptcy, when the judge makes a final decision to pay or cancel it. If your claim is disputed, you can reach out for our FTX disputed claim consultation.

As of the latest court proceedings, the estate has been working to formalize a list of restricted jurisdictions - including China, Russia, Ukraine, and Saudi Arabia - where standard payment rails cannot be used. This list can change as the court process continues; see our FTX hearing update for the latest status and our FTX disputed claim consultation if you are affected.

This almost always comes down to one of three things: your KYC shows as complete on your side but is not fully approved (check every step, including Step 5, is green on the FTX portal); your claim was flagged as disputed or objected to by the estate and needs review, not resubmission; or you are in a jurisdiction currently on the estate's restricted list, which blocks standard payment rails even for a fully valid claim. We review all three cases - see our FTX disputed claim consultation for a free review.

Check the buyer in a public company registry, read independent reviews, confirm any prior claim transfers on the official docket, and never pay upfront fees or share wallet keys. See our claim buyer verification guide for the full checklist.