The Ultimate FTX Claims FAQs

You can access your US-process FTX claim directly through the official Kroll portal at claims.ftx.com. To see your scheduled balances and their value at FTX's prices, use our FTX claim calculator.

You can access your Bahamas-process FTX claim through the official PwC digital markets portal at digitalmarketsclaim.pwc.com.

The fifth distribution was made on July 31, 2026. As of October 20, 2026, FTX has not announced the next record date or distribution date. Our estimate is a record date around mid-December 2026 and a payout around late January 2027; this is not an FTX date. The next scheduled omnibus hearings are on November 19 and December 17, 2026. Make sure your KYC is approved, objections are settled, and tax/distribution provider selections are completed to stay eligible.

Missing a record date means you are not paid in that round. Under FTX's rules, original holders of allowed claims permanently forfeit a distribution if they do not complete the tax form (Step 7) within 90 days of the first notice sent after that record date. If they do not complete onboarding with a distribution service provider (Step 8) within six months of the first distribution date associated with their allowed claim, they may forfeit their right to receive distributions on that claim. If that first distribution date was July 31, 2026, six months falls on January 31, 2027; check your FTX notice for the applicable deadline. A missed payment can be permanently lost even if the claim remains eligible for future rounds.

Fifth FTX payment missing? Run the six portal checks and review your deadlines.

• FTX FAQs: interest calculations and forfeiture rules

The most recent distribution was made on July 31, 2026. After that fifth round, Dotcom Customer Claims (Class 5A) reached a 105% cumulative recovery after a 9% incremental payout; U.S. Customer Claims (Class 5B) reached 105% after a 5% incremental payout; and General Unsecured and Digital Asset Loan Claims (Classes 6A and 6B) reached 103% after a 3% incremental payout. For creditors above $50,000, this meant additional funds were received in the fifth distribution.

Yes, if you were eligible for the July 31, 2026 fifth distribution, your FTX portal or distribution provider should reflect the relevant distribution information. No next distribution date has been confirmed yet.

Convenience claims receive a single payment that includes post-petition interest at the Consensus Rate from the petition date through the initial distribution date (Plan Arts. 4.2.1(d) and 4.2.2(c)). FTX states a cumulative distribution of 120%. Interest does not continue accruing after that initial distribution date, even if your payment is delayed.

• FTX FAQs: interest calculations and forfeiture rules
• Source: FTX’s July 17, 2026 distribution announcement

Check on Kroll website: https://restructuring.ra.kroll.com/ftx/Home-DocketInfo

After the fifth distribution on July 31, 2026, FTX reported cumulative distributions of 105% for Classes 5A and 5B and 103% for Classes 6A and 6B. Amounts above 100% represent post-petition interest. Under Plan Art. 4.2.3(h), customer claims accrue this interest at the Consensus Rate; Classes 6A and 6B use the lower of the Consensus Rate, the applicable Contract Rate, or another rate determined by the court or agreed by the parties. FTX has not announced the next payment amount or date. Past payouts were 101–182 days apart, about 3.5–6 months; this is not a promised schedule. FTX's Q2 2026 report says interest-bearing claims stopped accruing interest as of July 31, 2026; before that round, unpaid accrued interest was $2,413 million.

• FTX FAQs: interest calculations and forfeiture rules
• Source: FTX’s July 17, 2026 distribution announcement
• FTX Recovery Trust Q2 2026 report (D.I. 36154), Note 12

The FTX Recovery Trust withdrew its restricted-jurisdiction procedures motion on November 3, 2025 (D.I. 33439), without prejudice; any renewed request requires a new motion and notice. Withdrawal did not automatically make restricted residents eligible. As of October 1, 2026, residents of 44 jurisdictions cannot select a distribution provider. If you have genuinely relocated, or your recorded information is incorrect, request a review from KYC-Support@ftx.com using your registered email and provide the supporting documents requested. Your country must reflect your actual circumstances; simply choosing another country does not establish eligibility.

• Withdrawal notice, November 3, 2025 (D.I. 33439)
• FTX: restricted jurisdictions as of October 1, 2026

No, the country of the distribution provider needs to be the same as the KYC.

Get in touch with us at info@paxtibi.xyz and we will be helping you out.

The Bahamas process has its own rules and PwC publishes a separate restricted-jurisdiction list. Do not assume it matches the U.S. list: the PwC page (updated October 15, 2026) lists FTX's 44 jurisdictions plus Pakistan and Zimbabwe, 46 in total. Check digitalmarketsclaim.pwc.com and the liquidators’ notices for your own eligibility and payment status.

• PwC: potentially restricted foreign jurisdictions

The deadline for submitting FTX customer claims passed on September 29, 2023, at 4 p.m. U.S. Eastern Time. If your claim is marked “Not Started” or was filed late, check your FTX notices and seek a review; a late filing may be disputed and does not guarantee eligibility.

• FTX: customer-claims bar date, September 29, 2023

A forfeited distribution and a disallowed claim are different. Missing the tax-form deadline (Step 7) permanently forfeits that payment, and missing the provider-onboarding deadline (Step 8) may forfeit the right to receive distributions on the claim. A court order disallowing a claim affects the claim itself. Read the specific FTX notice and any court order to identify what was affected. If you believe the status is wrong, contact FTX or seek legal review promptly; reinstatement is not guaranteed.

• FTX FAQs: interest calculations and forfeiture rules
• FTX: KYC statuses and missed deadlines

A disputed claim has not yet been allowed under the Plan. Possible reasons include an unresolved claim reconciliation, a restricted jurisdiction or an FTX Australia payment that needs to be reconciled. A dispute does not itself establish that the claim will be paid or rejected, and there is no guaranteed resolution date. Review Step 5 and your notices, or request our FTX disputed claim consultation.

• FTX FAQs: interest calculations and forfeiture rules

44 restricted jurisdictions (FTX list as of 1 October 2026). FTX keeps this list on its support page and can change it at any time; on 1 October 2026 it removed Guernsey. If you are affected, see our FTX restricted jurisdictions guide and our FTX disputed claim consultation.

Check which requirement and deadline the notice identifies. Submission and approval are different, and completed KYC does not establish that tax forms, provider onboarding or claim objections were resolved. Keep evidence of timely completion and contact FTX if you believe there is an error. A jurisdiction restriction alone does not establish that a claim was forfeited. You can also request our FTX disputed claim consultation.

• FTX FAQs: interest calculations and forfeiture rules
• FTX: KYC statuses and missed deadlines

Check the buyer in a public company registry, read independent reviews, confirm any prior claim transfers on the official docket, and never pay upfront fees or share wallet keys. See our claim buyer verification guide for the full checklist.

PAXTIBI can review a partial sale of a larger claim case by case, so you may retain part of the remaining recovery. The agreement and transfer documents must clearly identify the portion sold and how future distributions are allocated. Availability depends on the claim and the proposed transaction; not every claim can be split.

Expect identity and ownership checks before completing a sale. FTX requires the original account holder’s KYC for a customer claim to be allowed, and a buyer may have its own checks. Selling does not replace the original holder’s KYC, revive a disallowed claim or restore forfeited distributions. If KYC is unresolved, have the claim status reviewed before agreeing to a sale.

• FTX Customer Claims Portal and original-holder KYC
• FTX: KYC statuses and missed deadlines

FTX’s July 17, 2026 release requires that the “21-day notice period has lapsed without objection”. The transferred allowed claim must also have been processed and recorded in the buyer’s name on the official claims register by the record date for payment to that buyer. Kroll’s transfer notice starts the 21-day period; signing a sale agreement does not. Allow additional time for filing and processing.

• Source: FTX’s July 17, 2026 distribution announcement
• FTX guidelines on sales of claims

Not always. A payment missed only because the requirements were not met by the record date can be paid in a later round once they are completed. A payment forfeited because the tax form (Step 7) was not completed within 90 days of the first notice is lost permanently. If provider onboarding (Step 8) is not completed within six months of the distribution date, the holder may forfeit their right to receive distributions on the claim. See the deadlines under "I missed earlier distributions, what can I do?" above.

• FTX FAQs: interest calculations and forfeiture rules