FTX Payment Update 2026: Next Distribution Date & Timeline

Overview: Where FTX Repayments Stand Right Now

FTX, the cryptocurrency exchange that collapsed in November 2022, has now returned more than $10 billion to creditors across four completed distributions, with a fifth distribution scheduled for July 31, 2026. Despite this progress, confusion persists around who gets paid, how much, and when — especially for claimants with a disputed status or in a restricted jurisdiction. This guide explains where the process stands today and what to check on your own claim.

Payment Timelines: When Will FTX Repayments Start?

FTX distributions happen in tranches as the FTX Recovery Trust reconciles claims and releases additional cash, not on one single fixed date. There have been four completed distributions so far: February 2025, May 2025, September 2025, and March 31, 2026 (~$2.2B), bringing cumulative payments above $10 billion. FTX announced on July 17, 2026 that the fifth distribution will begin on July 31, 2026 and total approximately $900 million. For many customer claims above $50,000, this July 31 round adds an incremental 9%; exact incremental percentages depend on your claim class.

To be eligible for the July 31 distribution, your claim needed a green checkmark for KYC and tax verification (Step 7), plus completed onboarding with a Distribution Service Provider (Step 8), by the June 16, 2026 record date. Missing a record date does not forfeit your claim — it pushes you to the next round, unless your jurisdiction is currently blocked (see our restricted jurisdictions guide).

Who Will Pay?

The FTX bankruptcy process is divided into three main chapters: United States Chapter, Bahamas Chapter, and European Chapter. Each chapter has distinct processes, timelines, and platforms for submitting claims and receiving payments.

The European Case

In early 2023, FTX's European entity exited the bankruptcy chapter, managing its recovery process independently. Customers must use FTXEurope.eu for claims. The recovery rate for European customers is capped at 100%. As of now, no estimated payment date has been provided for European customers. Also, EU is waiting an approval from CySec, the Cyprus Securities and Exchange Commission, to enable the FTX EU entity the authorization to process payments.

The Bahamas Process

The Bahamas process operates as a sub-process within the international chapter 11 framework. In early 2024, the Bahamas spun off into a separate procedure managed by PwC as part of the chapter 11 bankruptcy process. Bahamas customers must use PwC-Bahamas with distinct submission processes and timelines. Payments for Bahamas customers will likely occur later than those for U.S. customers, given that the processing of customer information started much later than the U.S. one due to the chapter 11 proceedings. They cannot log into the U.S. portal and will not receive payments in the current round.

Also the payment methods (e.g. via distributor agents like Kraken or BitGo) are not yet confirmed and can be substantially different.

Bahamas customers are divided into two classes: Convenience Class and Non-Convenience Class. Same as per the US process. The recovery rate for Bahamas customers is in line with the US process (therefore receiving the interests accrued in the meantime).

🇺🇸 The Kroll Process: U.S. and International Customers

This is the primary process for U.S. and international customers, administered through the FTX Customer Portal at claims.ftx.com, with Kroll acting as the court-appointed Notice and Claims Agent. Eligible holders currently choose between three Distribution Service Providers: BitGo, Kraken, or Payoneer.

1) Convenience Class (Small Claims Class)

Claims with a face value under $50,000 (or voluntarily reduced to $50,000) fall into the Convenience Class and receive a single, final distribution of 120.5% of their November 2022 account value.

2) Non-Convenience Class

Claims of $50,000 or more fall into the Non-Convenience Class, with an expected total recovery of up to 144%, paid across multiple distributions rather than one lump sum. Check your Distribution Dashboard (Step 9 on the FTX Customer Portal) for your exact cumulative percentage to date.

Recovery percentages are set by the confirmed Chapter 11 Plan but the exact cumulative amount paid depends on your class and distribution history. For a full walkthrough of your specific numbers, see our Complete Recovery % Guide.

Current cumulative recovery percentages after the fifth distribution

After the July 31, 2026 fifth distribution, current cumulative recovery rates are 105% for Class 5A Dotcom Customer Entitlement Claims and Class 5B U.S. Customer Entitlement Claims, 103% for Class 6A General Unsecured Claims and Class 6B Digital Asset Loan Claims, and 120.5% for the Convenience Class. The Convenience Class figure is 120.5%, as shown directly on the FTX Customer Portal, even though some news coverage rounds it to 120%. For claim holders above $50,000, additional distributions are expected roughly every six months until recoveries reach at least 144% of the total claim value.

New: NFT Customer Entitlement Claims

Since June 30, 2026, holders of Allowed NFT Customer Entitlement Claims under the confirmed Chapter 11 Plan can begin the NFT distribution process. If this applies to you, log into the FTX Customer Portal and check Step 10 to opt in and provide a valid wallet address.

Preferred Equity Holders: A Separate Track

Holders of FTX preferred equity interests are paid through a separate track — the Preferred Shareholder Remission Fund Trust — not the standard creditor distribution. The first payment to this group was made May 29, 2026. FTX announced a second payment of $18 million for July 31, 2026, bringing total payments from the PSRFT to $95 million. This does not apply to standard Class 5A/5B/6A/6B/7 creditor claims.

Customer Claim Portal Status: What You Need to Check

Understanding the status of your claim is crucial, as it determines whether you are close to being paid or may face delays. Here are the key points:

Note: To check your claim status, log into the portal claims.ftx.com and check at point 5) the upper right indicator (do not relay on the left column status sign as in some cases it may be out of sync with the indicator inside the point 5).

Accepted Claims

If all your checkboxes on claims.ftx.com are green, your claim has been accepted, and you're close to being paid.

Important Note: Checkbox #6 (voting) does not affect your claim's validity. Even if it's not green, you remain eligible for payment.

Claims Submitted But Not Accepted

If your Step 5 (requested amount) shows a blue arrow 🔄, this indicates that your claim has been submitted but is under additional review and not yet accepted. Here's what it means and what you can do:

Why This Happens:

🟡 The claim may include discrepancies, such as amounts that don't match the records, submitting claims for amounts not owed, or misunderstanding eligibility criteria based on your account type. Additionally, supporting documentation might be missing or incomplete—for example, records for pending withdrawals of fiat or crypto that were not processed due to FTX's lack of funds but still deducted from your account balance. All of these issues can result in delays and require careful attention to resolve.

What You Should Do:

• 👉 Log into claims.ftx.com and verify that all required documentation has been submitted accurately.
• 👉 Check your email for any notifications or requests for additional information from the claims team.
• 👉 Be patient, as the review process for disputed claims is conducted on a rolling basis.

Potential Outcomes:

• Your claim may be approved after review and moved to an accepted status.
• If further issues are found, you may receive specific instructions on correcting your submission.

Seek Assistance:

If you are unsure why your claim remains in this status, reach out to us for professional assistance. We can provide a detailed review, explain the implications, and guide you on the next steps to ensure your claim is resolved efficiently.

Incomplete or Rejected Claims

KYC Issues:

Ensure your KYC is completed and marked green. Failure to resolve KYC by March 2025 may result in losing your claim rights. 🔴

Disputed Amounts:

🟡 If Step 5 (requested amount) is not green, your claim is under additional review. Common reasons: your proof of claim is still being reconciled, your jurisdiction is currently ineligible for distributions, or you received a partial payment through the FTX Australia proceedings that hasn't been reconciled yet. The Recovery Trust has progressively reduced the reserve set aside for disputed claims — from $4.6B to $2.4B, and most recently to $1.8B — releasing more cash to allowed claims with each reduction. Reach out to us for professional advisory in navigating an objection.

Common Mistakes

Wrong Entity:

Ensure you apply through the correct entity associated with your unique claim code. Example: European customers should not submit claims through the international customer process.

Multiple Claims:

If you submitted multiple claims for the same account, these require judicial review. Customer support cannot resolve these issues.

Not Started:

🔴 If you missed the September 2024 submission deadline for the FTX customer claims, your claim is marked as "Not Started." Contact us immediately for potential recovery options related to your FTX customer claim.

Note about distributor agents and deadline for selecting one

Eligible creditors currently choose between three Distribution Service Providers — BitGo, Kraken, or Payoneer — subject to your jurisdiction being eligible. If your jurisdiction shows as blocked at Step 8 of the FTX Customer Portal, you generally have two paths: update your proof of residence if you've genuinely relocated, or transfer/sell your claim through a regulated buyer such as Paxtibi. See our restricted jurisdictions guide for the details.

Immediate Liquidity Options

If the timelines above are not matching your liquidity needs, we offer immediate liquidity options for your FTX claim. Here are the benefits of selling your claim to us:

• 🟢 High payout rates are anticipated for FTX customers as the bankruptcy process unfolds.
• 🟢 Payments in multiple cryptocurrencies.
• 🟢 24/7 assistance for all FTX customers navigating the bankruptcy process.

Contact us for tailored support to meet your immediate liquidity needs.

Conclusion

The FTX compensation process is highly intricate, requiring patience and attention to detail. Whether you are close to receiving payment or facing unresolved issues related to your FTX customer claim, ensure that all your submissions are accurate and complete. For tailored advice or immediate solutions, our team is here to help. Stay informed and patient—resolution is within reach.

FTX Payment Update FAQs